 |
What is the PRISM Lean Sigma Improvement Experience?
The PRISM Lean Sigma Improvement Experience is a training workshop that will teach attendees how the Principles and Methods applied in such Exemplary Organisations as Toyota, Scania and Tesco can be made to work for you. The core programme of the PRISM Improvement Experience has been adapted and enhanced to emphasise the approach and methods of Lean Thinking. The principles of the generic course remain unchanged as they are both based firmly on the principles of the Deming Philosophy.
What is Lean Systems Thinking?
Lean Systems Thinking is a pragmatic approach for improving the performance of any process or product. It places great emphasis on:
- Thinking in terms of systems, looking at performance from the perspective of customers, the value they gain from the products and service they receive
- Avoidance of all forms of waste in the end-to-end process of creating value for customers
- Using data to establish and remove root causes rather than "treat" symptoms
- A healthier approach to measurement and analysis. This requires a new understanding of the variation in all performance and management data, and a new approach to improvement based on the attentive use of simple statistical methods, primarily Process Behaviour Charts
- Building a process of learning across the whole organisation, including customers and suppliers, based on informed use of the Plan, Do, Study, Act (PDSA) cycle
- Understanding that, in large part, the way people behave at work is driven by the way management design the system of work
- Seeing the interdependence and interaction between all of the above, and developing a new approach to leadership to make it all happen
What is the Purpose of the PRISM Lean Systems Thinking Improvement Experience?
- To provide people - as individuals or teams - with an approach for delivering customer value-focused continual improvement measurably
- To give people the skills for using and applying the tools and techniques of process improvement
- To provide a catalyst for change in the culture of the organisation leading potentially to total transformation
The main Themes of the Workshop are:
- Everyone has customers - and the focus for everyone is Customer Value
- Customer Value comes primarily from the processes which extend across the organisation, not from peoples’ best efforts. Customers should Pull value from the organisation and processes Flow to meet the pull
- Customer value and business performance is enhanced by the identification and avoidance of waste
- Measurement is key, but because processes feature variation we need to know how to understand and reduce it using the Plan, Do, Study, Act cycle
- Using the tools of improvement systematically for a complete and practical approach
- The importance of co-operation and teamwork
- Relating the principles and tools to the work you do. You will leave this workshop knowing what to do to improve processes in your department - for the benefit of your customers
|
|
